Salisbury Foundation Trust


Internal Reference Number: FOI_4772

Date Request Received: 18/12/2018 09:26:27

Date Request Replied To: 08/01/2019 09:09:16

This response was sent via: By Email

Request Summary: Lead commissioner of GP out of hours services in the area

Request Category: Private Individuals

Question Number 1:
Please can you tell me whether your trust is the lead commissioner for GP out of hours services in its area?

If it is not the lead commissioner, please state what CCG/health board/trust is the lead commissioner and then do not respond to any further questions.
Answer To Question 1:

Wiltshire CCG
Question Number 2:
If your trust is the lead commissioner, please respond to the following:
What is the geographical patch the trust commissions GP out of hours services for and how many patients does this cover?
Answer To Question 2:
Question Number 3:
What is the name of the current provider of GP out of hours services for this patch?
Answer To Question 3:
Question Number 4:
How many errors and serious incidents (or equivalent) were reported to the trust relating to GP out of hours services, in the following:
a. 2017
b. 2018 (please provide the most up-to-date information possible and state up to which month this covers)
Answer To Question 4:
We do not manage the out of hours service therefore any complaints / concerns are directed to the provider company. We do not keep any records pertaining to errors / Serious incidents relating to GP out of Hours.
Question Number 5:
How many occasions has there been no GP cover in the OOH service provided because of a lack of available GPs, in:
a. 2016
b. 2017
c. 2018 (please provide the most up-to-date information possible and state up to which month this covers)
Answer To Question 5:
As above – we do not keep data for the out of hours GP as we are not a provider.
Question Number 6:
Please provide copies of any reports on the service’s safety that have been produced in this period.
Answer To Question 6:
There have been no reports produced on the safety of the OOHGP service.
Question Number 7:
If the trust does not collect this information, please set out how it records and evaluates the safety of the service, and provide any information collected that supports this.
Answer To Question 7:
We utilise our trust reporting system – DATIX to highlight any concerns with the service so that they can be investigated.
During the period 2016 and 2017 there were no incidents raised relating to the quality of service provided
During 2018 there was 1 incident raised relating to the attitude of one of the OOH GPs and a second incident relating to a drug incident which resulted in no harm.
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
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