Salisbury Foundation Trust


Internal Reference Number: FOI_4931

Date Request Received: 28/02/2019 09:23:56

Date Request Replied To: 03/04/2019 09:41:14

This response was sent via: By Email

Request Summary: Patient transport services

Request Category: Companies

Question Number 1:
Do you have dedicated team responsible for arranging patient transport when they leave your hospital? - Yes / No
If NO please explain how patient transport is arranged
If YES how many are in this team?
Answer To Question 1:
Question Number 2:
Do you provide a 7 day week service?
Answer To Question 2:
Yes - Vehicles 7 days a week
Office / booking Mon- Fri
Question Number 3:
Approximately how many bookings are made each year (if possible please split this into inpatient and outpatient visits)?
Answer To Question 3:
CIRCA 2500. Inpatient / outpatient split is not recorded
Question Number 4:
Who else is involved in the process?
Please list each stakeholder for example Nurse, Bed Manager, Sisters/Matrons, Finance, CCG Finance, CCG Transport Provider, Own Transport Department, Other
Answer To Question 4:
Clarification was sought for this question, but none was received therefore we are unable to provide an answer.
Question Number 5:
Do you have your own transport department who transport the patient to their destination? Yes / No
Answer To Question 5:
Question Number 6:
What systems and applications do you use to capture and track the transport bookings?
Answer To Question 6:
Question Number 7:
Is this an off the shelf/package or in house developed system?
Answer To Question 7:
Off the shelf
Question Number 8:
Do you have many disputed invoices with the CCGs for Patient Transport?
Answer To Question 8:
No more than any other supplier
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
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