Salisbury Foundation Trust

FOI_4951

Internal Reference Number: FOI_4951

Date Request Received: 13/03/2019 15:12:27

Date Request Replied To: 03/04/2019 09:40:59

This response was sent via: By Email

Request Summary: Orthotics; provider, contracts, tender, budget, service etc.

Request Category: Companies

 
Question Number 1:
Which of the following Orthotic Services do you have locally?
a) NHS run Orthotic Service in secondary care
b) NHS run Orthotic Service in primary care
c) The NHS run Orthotic Services in both primary and secondary care
d) A 3rd party run Orthotic Service in secondary care
e) A 3rd party run Orthotic Service in primary care
f) A 3rd party run Orthotic Service in both primary and secondary care
g) Other? Please specify
 
Answer To Question 1:
a. NHS run Orthotic Service in secondary care
 
Question Number 2:
If your service is run by a 3rd party:
a) Who is your current provider?
b) When did the current agreement start?
c) When is your current agreement up for renewal?
d) What was the total value of the contract?
e) Is there an allowance for increasing patient numbers and activity each year?
f) Is the contract a lump sum / block contract or pay / BPR for activity basis?
g) What is the current cost per Orthotist session in your trust?
 
Answer To Question 2:
N/A
 
Question Number 3:
Do you:
a) Run your tender in-house
b) Procure direct from a framework
c) Run a mini competition with the framework
 
Answer To Question 3:
We do not tender for the service.
 
Question Number 4:
Which frameworks are you able to buy from currently:
a) For Orthotic Clinical Service
b) For Orthotic Stock Product
c) For Orthotic bespoke products
 
Answer To Question 4:
We do not buy from a framework
 
Question Number 5:
Are you considering a tender at the moment? (Y/N)
a) If yes does it cover both service and product
b) When do you anticipate this will happen?
 
Answer To Question 5:
No
 
Question Number 6:
What orthotics services are provided by the NHS in your jurisdiction?
 
Answer To Question 6:
All
 
Question Number 7:
How many sessions do you run per week:
a) Orthotist
b) LOP
c) Footwear technicians
 
Answer To Question 7:
a) Orthotist = 30 sessions
 
Question Number 8:
How many sessions do you run per week:
a) Orthotist
b) LOP
c) Footwear technicians
 
Answer To Question 8:
Duplicate question to Q7.
 
Question Number 9:
How many appliance officers/administrators do you employ in the Orthotics Service?
 
Answer To Question 9:
5 part time administrators
 
Question Number 10:
Over the past five financial years how many orthotics patients were treated (please breakdown by year)?
- April 2013 – March 2014
- April 2014 – March 2015
- April 2015 – March 2016
- April 2016 – March 2017
- April 2017 – March 2018
 
Answer To Question 10:
- April 2013 - March 2014 = We cannot provide an answer for this year as we are not confident it would be correct due to the different reporting system.
- April 2014 - March 2015 = 4499
- April 2015 - March 2016 = 4754
- April 2016 - March 2017 = 5992
- April 2017 - March 2018 = 5776
 
Question Number 11:
For orthotic products:
a) Which companies do you currently order Orthotic footwear from or do you make these in house?
b) Which companies do you currently order insoles from or do you make these in house?
c) Please provide annual volumes of prescriptions/orders and total spend for the last 12 months (April 2017 – March 2018) and the lead times for:
1. Stock Orthotic Footwear orders
2. Modular Orthotic Footwear orders
3. Bespoke Orthotic Footwear orders
4. Orthotic Footwear repairs
5. Moulded EVA Insoles
6. Plastic Heel cups
7. Carbon Fibre Insoles
8. Bespoke AFOs
 
Answer To Question 11:
For orthotic products:
a) Denovo, Piedro, Moore Bros, JSM, County and Innovation Rehab.
b) P&P Orthotics, Innovation Rehab
c) This is not possible due to the time required, would require manually searching through every order from the past year.
1. Stock Orthotic Footwear orders
2. Modular Orthotic Footwear orders
3. Bespoke Orthotic Footwear orders
4. Orthotic Footwear repairs
5. Moulded EVA Insoles
6. Plastic Heel cups
7. Carbon Fibre Insoles
8. Bespoke AFOs
 
Question Number 12:
Have you overspent on your Orthotic budget in the last 5 years?
 
Answer To Question 12:
No
 
Question Number 13:
Is your Trust currently in special measure or has as it been in the last 3 years?
 
Answer To Question 13:
No
 
Question Number 14:
What is the breakdown of performance vs budget for the last 5 financial years, broken down year by year?
- April 2013 – March 2014
- April 2014 – March 2015
- April 2015 – March 2016
- April 2016 – March 2017
- April 2017 – March 2018
 
Answer To Question 14:
13-14 Plan and Actual £1.8m surplus
14-15 Plan £2m surplus, Actual £0.7m deficit
15-16 Plan £5.5m deficit, Actual £5.9m deficit
16-17 Plan £1.8m surplus, Actual £4.5m surplus
17-18 Plan £7m deficit, Actual £11.9m deficit
 
Question Number 15:
How many open complaints do you currently have in your Orthotic Service?
 
Answer To Question 15:
0
 
Question Number 16:
How many complaints have you had regarding your Orthotic Service in the last 5 financial years, broken down by year?
- April 2013 – March 2014
- April 2014 – March 2015
- April 2015 – March 2016
- April 2016 – March 2017
- April 2017 – March 2018
 
Answer To Question 16:
Question 16:
How many complaints have you had regarding your Orthotic Service in the last 5 financial years, broken down by year? Are customer care able to provide?

- April 2013 - March 2014 - 2
- April 2014 - March 2015 - 1
- April 2015 - March 2016 - 2
- April 2016 - March 2017 - 0
- April 2017 - March 2018 - 0
 
Question Number 17:
What patient administration IT system do you use for your Orthotic Services? (appointment booking, patient database etc)
 
Answer To Question 17:
Lorenzo patient booking/ OPAS ordering
 
Question Number 18:
What IT system do you use to manage the general administration in your Orthotic Service? (i.e. Ordering system, stock control, workshop management etc)
 
Answer To Question 18:
Lorenzo patient booking/ OPAS ordering
 
Question Number 19:
What is your average waiting time from referral to assessment?
 
Answer To Question 19:
6 weeks
 
Question Number 20:
What is your average waiting time from assessment to supply?
 
Answer To Question 20:
6 weeks
 
Question Number 21:
What is your average referral to treatment time?
 
Answer To Question 21:
12 weeks
 
Question Number 22:
Is your contract awarded jointly with prosthetics?
 
Answer To Question 22:
No
 
Question Number 23:
Are there any planned changes to the structure of your orthotic service?
 
Answer To Question 23:
No
 
Question Number 24:
Is your trust linked to or planning to merge with any other trusts?
 
Answer To Question 24:
No it isn’t
 
Question Number 25:
Have you implemented GS1 yet?
 
Answer To Question 25:
Yes
 
To return to the list of all the FOI requests please click here

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
© 2021 Salisbury NHS Foundation Trust
Trust Values