Salisbury Foundation Trust


Internal Reference Number: FOI_4988

Date Request Received: 05/04/2019 15:31:45

Date Request Replied To: 30/04/2019 09:00:47

This response was sent via: By Email

Request Summary: Translating and Interpreting Services

Request Category: Private Individuals

Question Number 1:
I am writing to request information related to the contracts for translating and interpreting under the above mentioned Act I would like your trust to provide me with the following information:

a. The length of the contract with the translating company you use.
b. The cost to the NHS per year for your trust for translating and interpreting.
c. The date the contract ends with the current company.
d. The dates the contract will go out for tender.
e. The number of patients that used translating and interpreting in your trust area.

Please kindly supply me with this information electronically to xxxxxxx or paper form to the address at the top of this letter. I look forward to hearing from you within 14 days of receipt of this letter with the above requested information. I would be grateful if you could acknowledge receipt of this letter to my email.
Answer To Question 1:
a. Initially 2 years with annual extensions
b. We consider this to be commercially sensitive information as it could be combined with the figures provided in part E of the question, and so the Trust applies an exemption under Section 43 under the Freedom of Information Act (please see attached Refusal Notice).
c. Contract reviewed annually
d. Planned for 19/20
e. Face to Face translation 106 patients for the last financial year
British Sign Language 63 patients for the last financial year
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
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