Salisbury Foundation Trust

FOI_5074

Internal Reference Number: FOI_5074

Date Request Received: 28/05/2019 11:53:16

Date Request Replied To: 28/06/2019 11:54:29

This response was sent via: By Email

Request Summary: A&E Streaming Service

Request Category: Media

 
Question Number 1:
I’m a reporter for xxxxx and I’m looking into GP streaming in A+E departments and would like a few questions to be answered under the Freedom of Information Act.

Please could you provide three answers to each separate question – the first covering the time period 1st October 2016 – 30th September 2017, the second covering the time period 1st October 2017 – 30th September 2018 and the third covering the time period 1st October 2018 – 31st March 2019.

Firstly, do you have streaming in place in your A+E department? (For each of the time periods specified.)
If not then ignore the remaining questions. If yes, please answer the following questions.
 
Answer To Question 1:
We have an onsite Out of Hours GP service run by an external agency - Medvivo into whose service we can refer patients. This has been in operation throughout the time periods requested. As this is not a service run by our hospital I am unable to provide you with any further information on your subsequent questions.

 
Question Number 2:
Is the streaming service manned exclusively by GPs?
 
Answer To Question 2:
please see answer to question 1
 
Question Number 3:
If it is not run exclusively by GPs, what other clinical staff run the service?
 
Answer To Question 3:
please see answer to question 1
 
Question Number 4:
If there is a mix of GPs and non-GP clinicians running the service, what is the percentage of shifts that include a GP vs shifts that do not include a GP?
 
Answer To Question 4:
please see answer to question 1
 
Question Number 5:
What are the opening hours of the streaming service?
 
Answer To Question 5:
please see answer to question 1
 
Question Number 6:
What was the overall number of patients that attended A+E?
 
Answer To Question 6:
During the given time periods the following number of patients attended A&E:

1st October 2016 - 30th September 2017 = 45,868
1st October 2017 - 30th September 2018 = 47,604
1st October 2018 - 31st March 2019 = 24,115
 
Question Number 7:
What number of those patients were seen through the A+E streaming service?
 
Answer To Question 7:
During the given time periods the following number of patients were seen through the A&E streaming service:

1st October 2016 - 30th September 2017 = 0*
1st October 2017 - 30th September 2018 = 1,618
1st October 2018 - 31st March 2019 = 681

* Please note: SNOMED coding came into effect in Nov-17, which is where we are picking up the streaming data from hence why this is 0 for this time period.
 
Question Number 8:
What was the overall number of A+E patients who were admitted to hospital?
 
Answer To Question 8:
During the given time periods the following number of patients were admitted to hospital via A&E:

1st October 2016 - 30th September 2017 = 11,764
1st October 2017 - 30th September 2018 = 13,820
1st October 2018 - 31st March 2019 = 6,937
 
Question Number 9:
What was the overall number of A+E patients who were redirected/referred to another service?
 
Answer To Question 9:
During the given time periods the following number of patients were redirected/referred to another service via A&E:

1st October 2016 - 30th September 2017 = 11,877
1st October 2017 - 30th September 2018 = 3,924
1st October 2018 - 31st March 2019 = 932
 
Question Number 10:
What was the overall number of A+E patients who were discharged?
 
Answer To Question 10:
During the given time periods the following number of patients were discharged from A&E:

1st October 2016 - 30th September 2017 = 15,316
1st October 2017 - 30th September 2018 = 28,148
1st October 2018 - 31st March 2019 = 15,546

* Please note: totals for Q8,9 and 10 do not add up to Q6 as there are other attendance disposal methods that have not been included e.g. left department before being treated.
 
Question Number 11:
What % of patients spent four hours or less in A+E?
 
Answer To Question 11:
During the given time periods the Trust achieved the following A&E performance percentages:

1st October 2016 - 30th September 2017 = 90.78%
1st October 2017 - 30th September 2018 = 89.44%
1st October 2018 - 31st March 2019 = 85.45%

* Please note: these percentages are for Type 1 A&E performance only.
 
To return to the list of all the FOI requests please click here

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
© 2021 Salisbury NHS Foundation Trust
Trust Values