Salisbury Foundation Trust

FOI_5127

Internal Reference Number: FOI_5127

Date Request Received: 24/06/2019 11:13:48

Date Request Replied To: 18/07/2019 09:13:40

This response was sent via: By Email

Request Summary: Missed outpatient appointments

Request Category: Media







 
Question Number 1:
Please could you provide answers to each separate question covering the following time periods:

The first covering the time period 1st January 2015 – 31st December 2015;
The second covering the time period 1st January 2016 – 31st December 2016;
The third covering the time period 1st January 2017 – 31st December 2017;
and the fourth covering the time period 1st January 2018 – 31st December 2018.


How many patients missed outpatient appointments in each time period?
 
Answer To Question 1:
The following number of Outpatient appointments were missed by patients in the given time period:

2015 = 17,185
2016 = 16,704
2017 = 17,612
2018 = 16,652
 
Question Number 2:
For each of the time periods, how many patients that missed their outpatient appointment did the trust discharge from follow-up?
 
Answer To Question 2:
Of the number of missed Outpatient appointments in question 1, the following number of patients were discharged by the Trust:

2015 = 6,065
2016 = 5,555
2017 = 5,273
2018 = 5,002
 
Question Number 3:
What is the trust’s policy on re-referrals when a patient does not attend an outpatient appointment? Please provide all relevant documents.
 
Answer To Question 3:
See attached extract taken from the Trust Access Policy in regards to DNA'sDNA Process from Salisbury NHS Foundation Trust Access Policy.pdf
Please see attachments:
DNA Process from Salisbury NHS Foundation Trust Access Policy.docx
DNA Process from Salisbury NHS Foundation Trust Access Policy.pdf
 
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Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
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