Internal Reference Number: FOI_5127
Date Request Received: 24/06/2019 11:13:48
Date Request Replied To: 18/07/2019 09:13:40
This response was sent via: By Email
Request Summary: Missed outpatient appointments
Request Category: Media
|Question Number 1:|
Please could you provide answers to each separate question covering the following time periods:
The first covering the time period 1st January 2015 – 31st December 2015;
The second covering the time period 1st January 2016 – 31st December 2016;
The third covering the time period 1st January 2017 – 31st December 2017;
and the fourth covering the time period 1st January 2018 – 31st December 2018.
How many patients missed outpatient appointments in each time period?
|Answer To Question 1:|
The following number of Outpatient appointments were missed by patients in the given time period:
2015 = 17,185
2016 = 16,704
2017 = 17,612
2018 = 16,652
|Question Number 2:|
For each of the time periods, how many patients that missed their outpatient appointment did the trust discharge from follow-up?
|Answer To Question 2:|
Of the number of missed Outpatient appointments in question 1, the following number of patients were discharged by the Trust:
2015 = 6,065
2016 = 5,555
2017 = 5,273
2018 = 5,002
|Question Number 3:|
What is the trust’s policy on re-referrals when a patient does not attend an outpatient appointment? Please provide all relevant documents.
|Answer To Question 3:|
See attached extract taken from the Trust Access Policy in regards to DNA'sDNA Process from Salisbury NHS Foundation Trust Access Policy.pdf
|Please see attachments:|
|DNA Process from Salisbury NHS Foundation Trust Access Policy.docx|
|DNA Process from Salisbury NHS Foundation Trust Access Policy.pdf|
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.