Salisbury Foundation Trust

FOI_5262

Internal Reference Number: FOI_5262

Date Request Received: 29/08/2019 11:15:24

Date Request Replied To: 19/09/2019 14:31:00

This response was sent via: By Email

Request Summary: Friends & Family Test provider

Request Category: Private Individuals

 
Question Number 1:
Who provides your Friends & Family Test, or is it done in-house?
 
Answer To Question 1:
Our Friends and Family Test is done in-house
 
Question Number 2:
Do you use a real time reporting tool?
 
Answer To Question 2:
Yes. Areas concerned are sent the feedback via email
 
Question Number 3:
When does the contract end?
 
Answer To Question 3:
not applicable
 
Question Number 4:
What is the annual value (£) of contract?
 
Answer To Question 4:
Not applicable
 
Question Number 5:
Do you do localised surveys?
 
Answer To Question 5:
Yes, we deliver a number of different surveys via various means (paper, electronic, iPad, social media)
 
Question Number 6:
If so, who do you do use?
 
Answer To Question 6:
All other surveys are delivered in-house
 
Question Number 7:
How are these surveys delivered?
SMS
Online / tablet
Paper
Kiosk
 
Answer To Question 7:
The FFT surveys are delivered by paper forms. The form is also available via our website. Additional surveys are done online, tablet and by paper forms

 
Question Number 8:
Do you use a real time reporting tool?
 
Answer To Question 8:
yes, via a tablet (developed in-house)
 
Question Number 9:
When does the contract end?
 
Answer To Question 9:
not applicable
 
Question Number 10:
What is the annual value (£) of contract?
 
Answer To Question 10:
Not applicable
 
To return to the list of all the FOI requests please click here

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
© 2021 Salisbury NHS Foundation Trust
Trust Values