Salisbury Foundation Trust


Internal Reference Number: FOI_5288

Date Request Received: 12/09/2019 10:15:24

Date Request Replied To: 08/10/2019 10:15:43

This response was sent via: By Email

Request Summary: Robotic Process Automation

Request Category: Private Individuals

Question Number 1:
Robotic Process Automation (RPA) is software which can automate manual, computer-based tasks by using virtual workers which mimic the way humans interact with applications on a computer. As a result, RPA can drive efficiencies in corporate services by increasing productivity, reducing staff workload and generating cost savings.

Does your organisation have a dedicated budget for investing in RPA? Is yes, please provide your organisations RPA budget for 19/20
Answer To Question 1:
Question Number 2:
To date, how much has the organisation invested in RPA solutions?
Answer To Question 2:
Question Number 3:
Does your organisation use a third-party to provide an RPA software solution? If yes, please provide the name of the supplier (e.g. Thoughtonomy, Automation Anywhere, Uipath, Blue Prism etc.)
Answer To Question 3:
Question Number 4:
Please provide a brief description as to the project the RPA provider is undertaking/has undertaken at the organisation (e.g. reporting, system integration, tax management etc.) including which departments within the organisation this is/has been implemented
Answer To Question 4:
Question Number 5:
How many employees (headcount) are involved in the operationalisation of the RPA solution at your organisation post-implementation?
Answer To Question 5:
Question Number 6:
Please state the start and end date of the contract with the supplier
Answer To Question 6:
Question Number 7:
Did the organisation use a framework to procure these services? If yes, please provide the name of the framework
Answer To Question 7:
Question Number 8:
Please provide detail on how the RPA provider has charged the organisation? (e.g. costing by development and consultancy day rates, annual/monthly license fees, additional fees for bespoke services)
Answer To Question 8:
Question Number 9:
What was the annual cost to the organisation for the provision of the RPA solution in 18/19?
Answer To Question 9:
Question Number 10:
Has your organisation seen any quantifiable benefits through the use of your RPA solution provider? Please provide details on the benefits achieved (e.g. reduced time spent on task by X%, saved X amount of hours per task per month, achieved savings of X amount)
Answer To Question 10:
To return to the list of all the FOI requests please click here

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E:
© 2021 Salisbury NHS Foundation Trust
Trust Values