Internal Reference Number: FOI_5288
Date Request Received: 12/09/2019 10:15:24
Date Request Replied To: 08/10/2019 10:15:43
This response was sent via: By Email
Request Summary: Robotic Process Automation
Request Category: Private Individuals
|Question Number 1:|
Robotic Process Automation (RPA) is software which can automate manual, computer-based tasks by using virtual workers which mimic the way humans interact with applications on a computer. As a result, RPA can drive efficiencies in corporate services by increasing productivity, reducing staff workload and generating cost savings.
Does your organisation have a dedicated budget for investing in RPA? Is yes, please provide your organisations RPA budget for 19/20
|Answer To Question 1:|
|Question Number 2:|
To date, how much has the organisation invested in RPA solutions?
|Answer To Question 2:|
|Question Number 3:|
Does your organisation use a third-party to provide an RPA software solution? If yes, please provide the name of the supplier (e.g. Thoughtonomy, Automation Anywhere, Uipath, Blue Prism etc.)
|Answer To Question 3:|
|Question Number 4:|
Please provide a brief description as to the project the RPA provider is undertaking/has undertaken at the organisation (e.g. reporting, system integration, tax management etc.) including which departments within the organisation this is/has been implemented
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|Question Number 5:|
How many employees (headcount) are involved in the operationalisation of the RPA solution at your organisation post-implementation?
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|Question Number 6:|
Please state the start and end date of the contract with the supplier
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|Question Number 7:|
Did the organisation use a framework to procure these services? If yes, please provide the name of the framework
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|Question Number 8:|
Please provide detail on how the RPA provider has charged the organisation? (e.g. costing by development and consultancy day rates, annual/monthly license fees, additional fees for bespoke services)
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|Question Number 9:|
What was the annual cost to the organisation for the provision of the RPA solution in 18/19?
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|Question Number 10:|
Has your organisation seen any quantifiable benefits through the use of your RPA solution provider? Please provide details on the benefits achieved (e.g. reduced time spent on task by X%, saved X amount of hours per task per month, achieved savings of X amount)
|Answer To Question 10:|
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