Salisbury Foundation Trust

FOI_5446

Internal Reference Number: FOI_5446

Date Request Received: 19/12/2019 09:28:26

Date Request Replied To: 27/01/2020 09:53:43

This response was sent via: By Email

Request Summary: Coding and activity

Request Category: Private Individuals

 
Question Number 1:
Have you audited your coding in the last year?
If so, what percentage of the records required re-coding or coding re-validation?
 
Answer To Question 1:
We have an annual Information Governance Audit done by an outside company.

The findings were as follows:
Correct (%) 2018/19

Primary Diagnosis 98.50

Secondary Diagnosis 98.17

Primary Procedure 99.15

Secondary Procedure 99.70
 
Question Number 2:
How many e-referrals do you process - per month and year?
 
Answer To Question 2:
The following number of e-referrals were processed by month in the given time period:

Year Month Q2
2019 Jan 5500
2019 Feb 4337
2019 Mar 5050
2019 Apr 4952
2019 May 5560
2019 Jun 4832
2019 Jul 5409
2019 Aug 5016
2019 Sep 5224
2019 Oct 4876
2019 Nov 4496
2019 Dec 3297
 
Question Number 3:
How many ERS bookings are made - per month and year?
 
Answer To Question 3:
The following number of ERS bookings were made by month in the given time period:

Year Month Q3
2019 Jan 4921
2019 Feb 3834
2019 Mar 4562
2019 Apr 4384
2019 May 5013
2019 Jun 4338
2019 Jul 4811
2019 Aug 4540
2019 Sep 4677
2019 Oct 4216
2019 Nov 3870
2019 Dec 2796
 
Question Number 4:
How many appointment cancellations are processed - per month and year?
 
Answer To Question 4:
The following number of appointment cancellations were processed by month in the given time period:

Year Month Q4
2019 Jan 6044
2019 Feb 5269
2019 Mar 5567
2019 Apr 5567
2019 May 5666
2019 Jun 5707
2019 Jul 6106
2019 Aug 5383
2019 Sep 5899
2019 Oct 6152
2019 Nov 5683
2019 Dec 6155
 
Question Number 5:
Do you have an automated process for updating General Practitioner information changes?
If not, how are the updates managed and what is the average delay in the updating process?
 
Answer To Question 5:
We receive General Practitioner information changes via the NHS Spine however we cannot change or update GP information.
 
Question Number 6:
How many whole time equivalent team members process incorrectly delivered letters?
 
Answer To Question 6:
0.013 per week
 
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
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