Salisbury Foundation Trust

FOI_5569

Internal Reference Number: FOI_5569

Date Request Received: 17/02/2020 12:14:47

Date Request Replied To: 16/03/2020 08:13:16

This response was sent via: By Email

Request Summary: Cost of OVM

Request Category: Private Individuals

 
Question Number 1:
Does the trust employ a person, or persons whose job it is to identify people who may be required to pay for NHS care, often referred to as an overseas visitor manager?
If yes please provide information about the job title, Agenda for Change pay band, and duties of each role in the team
 
Answer To Question 1:
This task primarily falls within the role of the Private Patient and Overseas Administration Manager. The majority of their workload relates to Private Patient work. They are responsible for providing advice to inpatient, outpatients and the emergency departments on how to identify overseas visitors. They will also obtain the required information to enable the Trust to receive payment and, wherever possible, collect income from the overseas visitor during their period of treatment. This is a Band 5 role.
 
Question Number 2:
Please provide the annual salary for each member of the team for each year from 2015 - 2020 inclusive.
 
Answer To Question 2:
As indicated above, this role only forms a small element of staff roles, hence it is not possible to identify these costs.
 
Question Number 3:
Please provide any additional budget allocated to the team, i.e. for operational costs, equipment, office space etc. for each year from 2015 - 2020 inclusive.
 
Answer To Question 3:
See answer to 2 above.
 
Question Number 4:
Has the overseas visitor team overspent it’s budget in any year from 2015 - 2020 inclusive. If yes, provide the amount.
 
Answer To Question 4:
No
 
Question Number 5:
If the Trust does not employ an overseas visitor manager does it plan to, and how much has it budgeted for this?
 
Answer To Question 5:
N/A
 
Question Number 6:
The following questions relate to income generated through charging patients for NHS care as directed through the the NHS Overseas Visitor Charging Regulations 2015 and 2017 amendment. Please do not include income generated through private paying patients or through money claimed back from EEA countries as part of any reciprocal arrangements.
Please provide the total amount invoiced for each year from 2015 - 2020 inclusive.
 
Answer To Question 6:
£'000

Y/E 31/03/2016 94

Y/E 31/03/2017 37

Y/E 31/03/2018 64

Y/E 31/03/2019 96

9 M/E 31/12/2019 147
 
Question Number 7:
Please provide the total amount received in payments for each year from 2015 - 2020 inclusive.
 
Answer To Question 7:
Cash Received
£'000

Y/E 31/03/2016 35

Y/E 31/03/2017 33

Y/E 31/03/2018 38

Y/E 31/03/2019 78

9 M/E 31/12/2019 128
 
Question Number 8:
Please provide the total amount written off as a result of the patient being considered destitute for each year from 2015 - 2020 inclusive.
 
Answer To Question 8:
Written Off
£'000

Y/E 31/03/2016 0

Y/E 31/03/2017 0

Y/E 31/03/2018 93

Y/E 31/03/2019 38

9 M/E 31/12/2019 2
 
Question Number 9:
Please provide the total amount passed to debt collection agencies for recovery as a result of non payment for each year from 2015 - 2020 inclusive.
 
Answer To Question 9:
Y/E 31/03/2016 £24k
Y/E 31/03/2017 £27k
Y/E 31/03/2018 £4k
Y/E31/03/2019 £Nil
9 M/E 31/12/2019 £1k
 
Question Number 10:
Please provide the total value of credit notes issued after a person has been invoiced for care and later found to be eligible for free treatment for each year from 2015 - 2020 inclusive.
 
Answer To Question 10:
Credits
£'000

Y/E 31/03/2016 0

Y/E 31/03/2017 0

Y/E 31/03/2018 5

Y/E 31/03/2019 4

9 M/E 31/12/2019 0
 
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
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