Salisbury Foundation Trust


Internal Reference Number: FOI_5981

Date Request Received: 08/01/2021 10:22:43

Date Request Replied To: 02/02/2021 10:15:46

This response was sent via: By Email

Request Summary: supply of language services

Request Category: Private Individuals

Question Number 1:
Are you on any of the below frameworks for language services (face to face interpreting spoken and non-spoken, telephone and video interpreting and translation) if so which one?
Eastern Shires Purchasing Organisation (ESPO)
London Procurement Partnership (LPP)
North East Purchasing Organisation (NEPO)
Health Trust Europe (HTE)
Crown Commercial Services (CCS)
Answer To Question 1:
Trust has used Crown Commercial Solutions in relation to this requirement.
Question Number 2:
If you are not on any of the above frameworks please confirm how you are accessing services?
Answer To Question 2:
Provision is obtained on an adhoc basis when required.
Question Number 3:
What is the expiry date/s of your current language services contracts including telephone interpreting, face to face interpreting spoken and non-spoken and translation?
Answer To Question 3:
Question Number 4:
What was the spend by year for the last 2 financial years (2018 and 2019) in
total and broken down by service
-Telephone Interpreting
-Face to Face Interpreting
-British Sign Language
Answer To Question 4:
Type 18/19 19/20
British Sign Language £7312.60 £11386.25
Interpreting & Translation Services £23611.86 £30423.30
Interpreting & Translation Services £3384.53 £5675.29

Costs include VAT
Question Number 5:
Who is the Contract Manager and Senior Responsible Owner in
regard to language services?
Answer To Question 5:
Senior Responsible Owner: Head of Patient Experience, Katrina Glaister -
Contract Manager: - Please note the Trust does not release information on those below a band 8a.
To return to the list of all the FOI requests please click here

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E:
© 2021 Salisbury NHS Foundation Trust
Trust Values