Wednesday 03 July 2024
Internal Reference Number: FOI_6763
Date Request Received: 02/09/2022 00:00:00
Date Request Replied To: 05/10/2022 00:00:00
This response was sent via: By Email
Request Summary: EPRR Communication and information management
Request Category: Researcher
| Question Number 1: Communication and information management Emergency internal and external communication A. Any record that switchboard operators have received training in the emergency response plan(s) with regard to emergency communications. (Can be answered yes / no.) B. The date(s) of the most recent test(s) of switchboard with regard to emergency communications. (Can be answered with a date or dates.) | |
| Answer To Question 1: 1a – Yes 1b – 23rd August 2022 | |
| Question Number 2: External stakeholder directory A. Any record of the existence of a current directory of contact information of external stakeholders and emergency support services available to any Incident Coordination Centre staff, switchboard operators and other key hospital staff in an emergency. (Can be answered yes / no.) B. Any record of when the directory was most recently updated. (Can be answered with a date or dates.) | |
| Answer To Question 2: 2a – Yes 2b – 31st August 2022 | |
| Question Number 3: Procedures for communicating with the public and media A. Any record of the existence of current procedure(s) for communicating with the public and media in case of an emergency or disaster. (Can be answered yes / no.) B. Any record of whether spokespersons have received specific media training. (Can be answered yes / no.) C. The date(s) of the most recent exercise(s) to test the above procedure(s). (Can be answered with a date or dates.) | |
| Answer To Question 3: A – yes B – yes C – The last exercise was 11 Nov 21 | |
| Question Number 4: Management of patient information A. Any record of the existence of procedures to ensure continuity of medical record-keeping, timely access to patient data, secure storage of confidential information and back up procedures in the event of an emergency. (Can be answered yes / no.) B. Any record of whether personnel have received training in such procedures. (Can be answered yes / no.) C. Any record of whether resources are in place for implementation of such procedures. (Can be answered yes / no.) | |
| Answer To Question 4: a – Yes b – business continuity procedures saved in paper form in all areas for reference. Individual services lead on ensuring business continuity plans are read c – Resources are reviewed at the point in time of enacting procedures and adjusted/prioritised as required. | |
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
