Wednesday 28 February 2024
Salisbury Foundation Trust

FOI_6763

Internal Reference Number: FOI_6763

Date Request Received: 02/09/2022 00:00:00

Date Request Replied To: 05/10/2022 00:00:00

This response was sent via: By Email

Request Summary: EPRR Communication and information management

Request Category: Researcher

 
Question Number 1:
Communication and information management
Emergency internal and external communication

A. Any record that switchboard operators have received training in the emergency response plan(s) with regard to emergency communications. (Can be answered yes / no.)
B. The date(s) of the most recent test(s) of switchboard with regard to emergency communications. (Can be answered with a date or dates.)

 
Answer To Question 1:
1a – Yes
1b – 23rd August 2022
 
Question Number 2:
External stakeholder directory

A. Any record of the existence of a current directory of contact information of external stakeholders and emergency support services available to any Incident Coordination Centre staff, switchboard operators and other key hospital staff in an emergency. (Can be answered yes / no.)
B. Any record of when the directory was most recently updated. (Can be answered with a date or dates.)

 
Answer To Question 2:
2a – Yes
2b – 31st August 2022
 
Question Number 3:
Procedures for communicating with the public and media

A. Any record of the existence of current procedure(s) for communicating with the public and media in case of an emergency or disaster. (Can be answered yes / no.)
B. Any record of whether spokespersons have received specific media training. (Can be answered yes / no.)
C. The date(s) of the most recent exercise(s) to test the above procedure(s). (Can be answered with a date or dates.)
 
Answer To Question 3:
A – yes
B – yes
C – The last exercise was 11 Nov 21
 
Question Number 4:
Management of patient information

A. Any record of the existence of procedures to ensure continuity of medical record-keeping, timely access to patient data, secure storage of confidential information and back up procedures in the event of an emergency. (Can be answered yes / no.)
B. Any record of whether personnel have received training in such procedures. (Can be answered yes / no.)
C. Any record of whether resources are in place for implementation of such procedures. (Can be answered yes / no.)
 
Answer To Question 4:
a – Yes
b – business continuity procedures saved in paper form in all areas for reference. Individual services lead on ensuring business continuity plans are read
c – Resources are reviewed at the point in time of enacting procedures and adjusted/prioritised as required.
 
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