FOI_7240

Internal Reference Number: FOI_7240

Date Request Received: 15/06/2023 00:00:00

Date Request Replied To: 19/06/2023 00:00:00

This response was sent via: By Email

Request Summary: care hotels

Request Category: Private Individuals


Question Number 1: I am writing to request information regarding ‘care hotels’ as per the following NHS guidance: https://www.england.nhs.uk/publication/hotel-space-how-to-guide/ Per month in financial year 2022/23, how many hotel rooms were booked? Please provide a breakdown per hotel, and share both the name of the hotel and the provider/ company that runs the hotel.

Answer To Question 1: We do not use care hotels

Question Number 2: Per month in financial year 2022/23, please also share the following information: a) • The cost of a hotel room per care recipient per day b) • The average patient stay (in weeks) in a care hotel c) • Whether the Trust is the sole owner of the bookings, or if the booking is shared with another Trust. If the booking is shared with another Trust, please name the Trust.

Answer To Question 2: n/a - we do not use care hotels.

Question Number 3: Please share the minutes from all Trust Board meetings in financial year 2022/23, including copies of any presentations, such as PowerPoint slideshows, which were shown during meetings and copies of any written documents that were distributed to those attending the meetings.

Answer To Question 3: All public Trust Board papers and minutes can be found on the Trust website https://www.salisbury.nhs.uk/about-us/the-trust-board/board-papers/

Question Number 4: I assume that the Trust records the complaints made. For the purposes of this request, I am going to call those records “complaints logs”. You may use a different terminology internally such as “complaint records” or “complaint notes”. Please can you conduct a keyword search across the complaints logs in the financial year 2022/23 for the term “hotel” and provide each complaint log, including the summary of the complaint, the date, the hotel and the provider. Please also provide a total for the number of times the term “hotel” appears.

Answer To Question 4: The Trust has received no complaints regarding "hotels".

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.