FOI_7803

Internal Reference Number: FOI_7803

Date Request Received: 06/03/2024 00:00:00

Date Request Replied To: 11/03/2024 00:00:00

This response was sent via: By Email

Request Summary: Patient Portal Supplier

Request Category: Private Individuals


Question Number 1: Does your trust have a 'Patient Portal / Patient Engagement Portal (PEP)’? * Who is the current provider? * What is the name of the current solution? * What is the start and end date of the contract? A Patient Engagement Portal is a digital way for trusts to communicate with patients, allowing patients to do things such as: * View/confirm/cancel/change appointments digitally * View their appointment letters digitally * Send patients SMS reminders of appointments * Complete questionnaires digitally (such as pre/post operative assessments; PROMs/PREMs) * View self help information relating to their care pathway

Answer To Question 1: Our current solution is DrDoctor (ICNH Limited) Contract start and is: 01/04/2022 Contract end date is: 31/03/2025

Question Number 2: Are you planning to procure a 'Patient Portal / Patient Engagement Platform (PEP)’ * If yes, when are you looking to go out to market and by what route?

Answer To Question 2: No

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.