FOI_7905

Internal Reference Number: FOI_7905

Date Request Received: 23/04/2024 00:00:00

Date Request Replied To: 08/05/2024 00:00:00

This response was sent via: By Email

Request Summary: Information leaflets

Request Category: Private Individuals


Question Number 1: Does the trust work with translation services that translate healthcare information communications, e.g. leaflets, letters, posters etc?

Answer To Question 1: Yes

Question Number 2: How many healthcare information leaflets/communications did the trust produce and print in FYE 2024?

Answer To Question 2: Five

Question Number 3: How many of these were translated in multiple languages?

Answer To Question 3: Four

Question Number 4: Which languages does the trust normally translate healthcare information communications into?

Answer To Question 4: Polish, Romanian, Lithuanian, Catonese, Nepalis, Turkish

Question Number 5: How are healthcare information communications delivered to patients that are visually impaired?

Answer To Question 5: Audio transcriptions and large print can be made available on request.

Question Number 6: What did the trust spend on translation services for healthcare communications in FYE 2024?

Answer To Question 6: We do not have this breakdown to be able to answer.

Question Number 7: What did the trust spend on printing of healthcare communications in FYE 2024?

Answer To Question 7: We do not have this breakdown to be able to answer.

Question Number 8: Please provide the name of the person responsible for managing the creation of healthcare information communications?

Answer To Question 8: There is no one named person as healthcare information is produced by specialties within their local areas as they are the subject matter experts.

Question Number 9: Does the trust offer in-hospital way-finding or signage in any language other than English?

Answer To Question 9: No.

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.