Saturday 21 December 2024
Internal Reference Number: FOI_8080
Date Request Received: 05/08/2024 00:00:00
Date Request Replied To: 30/08/2024 00:00:00
This response was sent via: By Email
Request Summary: IT systems
Request Category: Companies
| Question Number 1: I am writing to make an open government request for information under the Freedom of Information Act 2000. This request seeks to understand key clinical technology stacks, associated suppliers and contract durations at Salisbury NHS Foundation Trust. Please provide information regarding the use of the following clinical software systems at Salisbury NHS Foundation Trust: • EPR (Electronic Patient Record): An Electronic Patient Record (EPR) is a digital version of a patient’s paper chart. EPRs are real-time, patient-centered records that make information available instantly and securely to authorized users. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 1: Please see previous FOI 7913 - https://www.salisbury.nhs.uk/about-us/freedom-of-information-foi/previous-foi-requests/foi_7913/ | |
| Question Number 2: • Patient Engagement Portal: A Patient Engagement Portal is an online platform that enables patients to interact with their healthcare providers, access their medical records, schedule appointments, and receive educational materials and support. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 2: a) System type: Patient Engagement Portal b) Supplier name: ICHN Limited c) System name: DrDoctor d) Date installed: March 2016 e) Supplier contract expiration: March 25 f) Is this contract annually renewed? - No g) Do you currently have plans to replace this system? - No h) Procurement framework: GCloud 10 i) Other systems it integrates with: n/a j) Total value of contract (£): £514K k) Notes - e.g. we are currently out to tender: l) Framework used: CCS GCloud 10 l) If no system exists, what alternative do you use? | |
| Question Number 3: • Patient Access System: A Patient Access System allows patients to manage their appointments, access personal health information, and communicate with healthcare providers, enhancing their overall experience and engagement. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 3: Please see response to Q2 with support from the PAS as per Q1 | |
| Question Number 4: • Virtual Ward Software: Virtual Ward Software is used to manage and monitor patients remotely, typically those with chronic conditions or those recovering from surgery, to provide continuous care and reduce hospital admissions. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 4: Not applicable - The contract was signed by the ICB. | |
| Question Number 5: • Population Health Management Software: Population Health Management Software helps healthcare providers manage and analyze health data for a specific population to improve health outcomes, reduce costs, and enhance the patient experience. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 5: This is covered by the Integrated Care Record (ICR). The contract was signed by the ICB. | |
| Question Number 6: • Contact Centre: Contact Centre software facilitates communication between patients and healthcare providers, managing inbound and outbound calls, emails, and other forms of communication efficiently. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 6: Please see response in previous FOI - https://www.salisbury.nhs.uk/about-us/freedom-of-information-foi/previous-foi-requests/foi_7677/ | |
| Question Number 7: • Telecare Software: Telecare Software provides remote care services to patients, using technology to monitor health conditions and support independent living, often for elderly or disabled individuals. For each clinical system listed above, please provide the following details where possible: a) System type: b) Supplier name: c) System name: d) Date installed: e) Supplier contract expiration: f) Is this contract annually renewed? - Yes/No g) Do you currently have plans to replace this system? - Yes/No h) Procurement framework: i) Other systems it integrates with: j) Total value of contract (£): k) Notes - e.g. we are currently out to tender: l) Framework used: l) If no system exists, what alternative do you use? | |
| Answer To Question 7: N/A community services | |
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
