Saturday 21 December 2024
Internal Reference Number: FOI_8128
Date Request Received: 27/08/2024 00:00:00
Date Request Replied To: 24/09/2024 00:00:00
This response was sent via: By Email
Request Summary: Access control maintenance contract info
Request Category: Private Individuals
| Question Number 1: Under the Freedom of Information Act, I am requesting detailed information regarding your organisations Access Control System. This information is likely known by someone within Estates, Security, or Facilities Management. Please provide the following details: Access Control System Overview: 1. Current System(s): * What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA) 2. Access-Controlled Doors: * How many doors across all of your sites have access control systems installed? How many per each site? 3. Access Control Types: * Please provide a detailed breakdown of the different types of access control setups in place (e.g., magnetic lock doors, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.). 4. System Age: * When was your current access control system installed? Which company installed it? 5. System Integration: * Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management/CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with? 6. Supplier Information: * What are the names of the suppliers of your existing access control system? * Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors? 7. Manufacturer and Models: * What manufacturer and model of cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the cost (including VAT) each month/year. 8. Management Software: * What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro) | |
| Answer To Question 1: Q. Under the Freedom of Information Act, I am requesting detailed information regarding your organisations Access Control System. This information is likely known by someone within Estates, Security, or Facilities Management. 1. Current System(s): SALTO 2. Access-Controlled Doors: SALTO * How many doors across all of your sites have access control systems installed? How many per each site? 996 3. Access Control Types: Please see sect 31 exemption notice attached. 4. System Age: * When was your current access control system installed? Which company installed it? The system is circa 17 years hold. Installed by Guardian Security with upgrades. We don’t have the exact details of when it was installed. 5. System Integration: * Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management/CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with? ? YES - The access control system is integrated with the ID card production system but no other system. 6. Supplier Information: * What are the names of the suppliers of your existing access control system? Guardian Security * Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors? Guardian Security 7. Manufacturer and Models: * What manufacturer and model of cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the cost (including VAT) each month/year.? Please see sect 31 exemption notice attached. 8. Management Software: * What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)? Please see sect 31 exemption notice attached. | |
| Question Number 2: Usage and Distribution Details: 9. Consumable Usage: * Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum. 10. User Information: * How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building. | |
| Answer To Question 2: Q. Usage and Distribution Details: 9. Consumable Usage: * Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum. ? This information can not be accessed in a reportable format. 10. User Information: * How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.? excess of 4500 | |
| Question Number 3: Maintenance and Support: 11. Management and Contact Information: * Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact. 12. Support/Maintenance Contracts: * Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire? | |
| Answer To Question 3: Q. Maintenance and Support: 11. Management and Contact Information: Guardian Security * Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.? In house Facilities Department 12. Support/Maintenance Contracts: * Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire? YES, currently under review | |
| Question Number 4: Future Plans: 13. Planned Changes: * What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years? | |
| Answer To Question 4: Q. Future Plans: 13. Planned Changes: * What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years? Contract being Tendered 2024 | |
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