FOI_8246

Internal Reference Number: FOI_8246

Date Request Received: 31/10/2024 00:00:00

Date Request Replied To: 04/11/2024 00:00:00

This response was sent via: By Email

Request Summary: Robotic process automation system

Request Category: Health


Question Number 1: Information on the usage of Robotic Automated Process (RPA) systems in the NHS follow on from FOI 8025 How many live automations do you have?

Answer To Question 1: two

Question Number 2: How many departments do you have live automations in?

Answer To Question 2: one

Question Number 3: Do you plan to expand the use of automation technologies in other areas of your organisation beyond those currently implemented?

Answer To Question 3: yes

Question Number 4: Do you develop automations in-house, or do you outsource development? If outsourced, which organisation do you outsource development to?

Answer To Question 4: in house

Question Number 5: What have been the main barriers or challenges your organisation has encountered in implementing automation initiatives?

Answer To Question 5: standardisation of processes in departments, desire to identify benefits from the RPA investment time.

Question Number 6: What are the primary reasons for implementing automation within your organisation? Please select from: cost reduction, improved patient care, efficiency improvement, error reduction.

Answer To Question 6: cost reduction, improved patient care, efficiency improvement, error reduction

Question Number 7: How many licences are under your contract?

Answer To Question 7: 2

Question Number 8: What is your contract start date?

Answer To Question 8: 31st March 2024

Question Number 9: What is your contract end date?

Answer To Question 9: 30th March 2026

Question Number 10: Are your organisation’s RPA/IA licences contracted directly with the technology provider, or via a 3rd party intermediary? If via an intermediary, what is the name of their organisation?

Answer To Question 10: directly

Question Number 11: What is your current annual spend with your supplier for RPA licences?

Answer To Question 11: £41,256

Question Number 12: What is your current annual spend with your supplier on external professional services to deliver RPA/IA?

Answer To Question 12: N/A

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.