FOI_8250

Internal Reference Number: FOI_8250

Date Request Received: 01/11/2024 00:00:00

Date Request Replied To: 05/11/2024 00:00:00

This response was sent via: By Email

Request Summary: Complaints relating to Radiographers

Request Category: Students (Educational)


Question Number 1: I am looking for data regarding complaints relating to radiographers within Salisbury NHS Foundation Trust. I require the following information for the period 2014-2024: (Totals for the full 10-year period will suffice, there is no need to break it down to annual numbers.) Total number of complaints received relating to radiographers for any reason (including x-ray, MRI, CT, ultrasound, mammography, fluoroscopy).

Answer To Question 1: 15 complaints received.

Question Number 2: Total number of the above complaints that relate to radiographers' communication issues (excluding delays in appointments or diagnostic reports).

Answer To Question 2: 7 complaints were about communication issues.

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.