Wednesday 30 October 2024
Salisbury Foundation Trust

Patient Televisions; Bedside Television; Bedside Telephones, Internet access & games

Description

Hospedia is a private company which provides the bedside television sets and telephones at the hospital. To find a patient's telephone number call 0345 414 1234. To purchase credit for the television/telephone call 0345414 1234.

Location
Hospedia staff visit the wards regularly. The Hospedia office is located on the corridor in the central part of the hospital close to the Maternity Department. Please note that this is often unmanned when staff are visiting the wards.
Direct Telephone No
To contact the Customer Care Team call 0333 222 5688. Call 0345 414 1234 for WIFI or television enquiries.

FREE SERVICES AVAILABLE TO PATIENTS

  • TV channels 1 to 5 – 8am till 12 noon each
  • Outbound Calls to 01/02/03 numbers 24/7
  • Outbound calls to mobiles capped at two minutes
  • Radio, including hospital radio
  • Patient Safety Video

HOW TO REGISTER A PATIENT

  1. Pick up the handset and speak to our customer care team
  2. Self-register, following the on-screen instructions
  3. Guest Registrations – pick up the hand set and press the customer care team button, once the pre-amble message starts, press *29 and hang up, this will then sign the unit on as a guest registration, allowing the patient to access the above services

The company has its own website click on this link to go through to there website: 

https://www.hospedia.com/

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Person Centred & Safe

Professional

Responsive

Friendly

Progressive

Salisbury NHS Foundation Trust, Salisbury District Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
© 2024 Salisbury NHS Foundation Trust
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