Salisbury Foundation Trust

Patient Advice and Liaison Service (PALS)


The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. We provide a point of contact for patients, their families and their carers. 

The PALS Team aims to negotiate speedy resolutions to individual concerns and to learn from people’s feedback so that we can improve our local health service.

We are here Monday - Friday 8:30am to 4:30pm

Block 62
Head of Service
Victoria Aldridge (Head of Patient Experience)
Best place to Park
There is a dedicated short stay space for visitors to PALS near the bus stop by The Green (Hospital Entrance B)

By car: Enter hospital site at Entrance B. 

By bus: Alight at The Green (first stop). 

Use 'The Green' Entrance. PALS is in Block 62.

Direct Telephone No
01722 429044
Department Email

Pick up one of our leaflets:

PALS - Ask Listen Do

Complain for Change

Follow us on Twitter: @PALSatSDH

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Person Centred & Safe





Salisbury NHS Foundation Trust, Salisbury District Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E:
© 2024 Salisbury NHS Foundation Trust
Trust Values