PALS

Description

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. We provide a point of contact for patients, their families and their carers.

Location

Block 62

Best place to Park

There is a dedicated short stay space for visitors to PALS near the bus stop by The Green (Hospital Entrance B)

Directions

By car: Enter hospital site at Entrance B.

By bus: Alight at The Green (first stop).

Use 'The Green' Entrance. PALS is in Block 62.

Direct Telephone No

01722 429044

Department Email

sft.pals@nhs.net

Comments

Complaints

Compliments

Concerns

Mediation

Patient and Public Involvement (PPI)

Patient Information Leaflets

Reports

Translating and Interpreting Services

Complaints Form

We are here Monday - Friday 8:30am to 4:30pm

Pick up one of our leaflets:

PALS - Ask Listen Do

Comments Concerns Compliments and Complaints

The PALS Team aims to negotiate speedy resolutions to individual concerns and to learn from people’s feedback so that we can improve our local health service.

Complain for Change

Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Person Centred & Safe

Professional

Responsive

Friendly

Progressive

Salisbury NHS Foundation Trust, Salisbury District Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ

T: 01722 336262 E: sft.pals@nhs.net

Patient Advice and Liaison Service (PALS)