Car Parking FAQs

Arrive in the car park and find a space to park.
Car Park 8 is the main visitor and patient car park with other smaller car parks dotted around the hospital site.
Cameras at Entrance A and B will have recorded your registration number.
Remember or make a note of your registration number as you will need it later to make payment.
Attend your appointment or visit.
To pay by cash: When you are ready to leave, go to one of the pay stations which are situated in the Public Car Parks.
To pay by card: When you are ready to leave, go to one of the pay stations which are in the Public Car Parks, or our card-only (digital) pay stations* which are in the Main Entrance area on Level 3 and outside the Springs Entrance on Level 2.
To pay by App: (The location code is 2759)
- For iPhone: https://apps.apple.com/gb/app/apcoa-connect/id535179789
- For Android: https://play.google.com/store/apps/details?id=com.apcoaconnect&hl=en&gl=US
You will need to enter your full registration number for all payment types.
Return to your vehicle and leave the hospital site.
*Card-only (digital) pay stations only accept payment by bank card.

If you are receiving one of the following you may qualify for Discounted Parking:

Patient receiving Universal Credit

Patient receiving Disabled Person’s Tax Credit.

Patient who are holders of HC2 or HC3 Certificate from NHS Low Income Scheme.

Patient is a child, and parents are in receipt of one of the above allowances.

Income Support

Guaranteed Pension Credit

NHS Tax Credit including Child Tax Credit

War Pensions if treating a war injury.

Income based Job seekers allowance.

ESA income Based.

In addition to the above, patients may qualify for a Discounted Season Ticket if attending:

A Genito-Medical Outpatients appointment more than 15 miles from their home.

An Artificial Limb Centre for pensionable disability.

Any two or more appointments in one week.

Visitors may apply for a Discounted Season Ticket if they are:

Visitors of long-stay or critically ill patients

Visitors of an ‘out of area’ patient and are staying locally or on site to enable repeat visits.

As a visitor, play an active role in the recuperation / rehabilitation of a patient prior to and post discharge.

At the special request of Sister/Charge Nurse of the relevant ward.

Patients or Visitors applying for Season Tickets need to complete a “Patients’ Parking Season Ticket Request Form” which should then be taken to either the Cashier’s Office, Facilities HQ, or to Switchboard Main Entrance Level 3, where the discounted payment can be made.

These forms are available in the Out-Patient Clinics; Wards; PALS and Facilities Directorate.

Once completed please take your form to either, Switchboard in the Main Entrance Level 3, the Cashiers Office in SDH Central or Facilities HQ in SDH South

Opening times for season tickets are:

Switchboard Main Entrance Level 3 Mon – Fri (Ex BH) 09:00hrs – 13:30hrs

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Cashiers Office Mon – Fri (Ex BH) 09:00hrs – 12:00hrs

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Facilities HQ Mon – Fri (Ex BH) 09:00hrs – 12:00hrs

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Link Drivers can validate their parking when supporting patient travel at Switchboard Main Entrance Level 3 or by having your organisation email the Security & Parking Manager, Simon.Rigler@NHS.NET.

Please take your identification with you.

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